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Add appointment bookings to pipeline and assign owner

Appointments arrive without a pipeline record, leaving reps without context and delaying follow-ups. It creates or updates an opportunity and assigns the owner so reps have booking context.

Add appointment bookings to pipeline and assign owner

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Overview

When bookings don't translate to pipeline opportunities, reps lose context and leads go cold. This flow converts each qualifying appointment into a tracked opportunity and assigns the right owner so reps can follow up within minutes or before the scheduled visit.

Add appointment bookings to pipeline and assign owner