Add apology form entries to marketing contact list

Your apology form rows remain unprocessed, leaving patient contacts unsegmented for outreach. They are added to your marketing contact list for prioritized follow-up same day.

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Overview

Unprocessed apology form rows create gaps in outreach and reporting. This flow ensures each submission becomes a clean contact record and is added to your campaign list within 30 minutes, enabling same-day prioritized follow-up and clearer campaign segments.