Add admin portal link to user record from conversations

Your conversations often miss admin links, forcing agents to search for account pages and delaying support. Adding the admin link to the profile gives reps immediate access and cuts lookup time.

Workflow preview:

Zap details:

Overview

When customers start conversations without admin context, agents waste time hunting for account admin pages. This flow appends a configurable admin portal link to the user's profile in real time, giving reps immediate access and reducing lookup time during support interactions.