Add 15-minute buffers after live and fireside sessions
Add 15-minute buffers after live and fireside sessions
Your coaching and fireside bookings can be scheduled back-to-back, leaving no time for handoffs or prep. Add a 15-minute buffer so agents gain breathing room and follow-ups are ready same day.
Overview
Back-to-back coaching bookings rob coordinators and agents of prep and wrap-up time, increasing friction and missed follow-ups. Automatically inserting short buffer events after qualifying sessions protects scheduling integrity and ensures follow-ups are ready same day.