Create support ticket, log chat transcript in ConnectWise Manage after LiveChat ends
Create support ticket, log chat transcript in ConnectWise Manage after LiveChat ends
Create new support tickets in ConnectWise Manage and log chat transcripts from LiveChat when customer sessions end. This boosts your support team's efficiency and ensures accurate record-keeping for better service management.
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Overview
Create new support tickets in ConnectWise Manage and log chat transcripts from LiveChat when customer sessions end. This boosts your support team's efficiency and ensures accurate record-keeping for better service management.