Process new IT incident requests from SolarWinds Service Desk, filter categories, and invoke AWS Lambda function

Process new IT incident requests from SolarWinds Service Desk by filtering relevant categories with Filter by Zapier and invoking AWS Lambda functions for data handling, ensuring faster resolution and improved incident management.

Process new IT incident requests from SolarWinds Service Desk, filter categories, and invoke AWS Lambda function

Workflow preview:

Zap details:

Overview

Process new IT incident requests from SolarWinds Service Desk by filtering relevant categories with Filter by Zapier and invoking AWS Lambda functions for data handling, ensuring faster resolution and improved incident management.

Process new IT incident requests from SolarWinds Service Desk, filter categories, and invoke AWS Lambda function