Create new Salesforce record from LiveChat details after chat ends
Create new Salesforce record from LiveChat details after chat ends
Capture chat details and user information by creating a new record in Salesforce when a LiveChat session ends. This enables better follow-up and analysis, enhancing customer engagement and improving your sales process.
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Overview
Capture chat details and user information by creating a new record in Salesforce when a LiveChat session ends. This enables better follow-up and analysis, enhancing customer engagement and improving your sales process.