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Manage incident records in ServiceNow based on specific criteria

Manage incident records in ServiceNow based on specific criteria

Manage incident records in ServiceNow to improve ticket resolution and communication. Filter new records based on specific criteria and update existing records, ensuring efficient handling of incidents.

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Overview

Manage incident records in ServiceNow to improve ticket resolution and communication. Filter new records based on specific criteria and update existing records, ensuring efficient handling of incidents.

Manage incident records in ServiceNow based on specific criteria

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