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Problem Before Tool: Free session framework for HR leaders

Use this 45-minute workshop framework to help your People leadership team define measurable HR workflows, separate reasoning from predictable work, and build an AI roadmap around outcomes worth funding.

Problem Before Tool: Free session framework for HR leaders

AI enablement works best when teams start with the work that needs to change. This free 45-minute session framework helps HR leaders define that work before choosing or funding the next tool.

Use the When/Then method to identify the trigger, desired outcome, accountable owner, and measurable proof for a workflow your team owns. You’ll also learn how to separate steps that require judgment from predictable work that automation can handle consistently.

Use the framework to:

  • Identify workflows that can reduce manual effort, improve consistency, or speed up service for employees and managers

  • Turn broad AI ideas into defined, measurable workflows

  • Focus AI on reasoning while automating repeatable steps

  • Prioritize investments based on capacity, quality, risk, and cycle time

  • Leave with one named workflow and a clearer backlog for what to map, govern, and build next

Download the workbook to run the full session with your leadership team, including facilitator prompts, workflow canvases, and a step-sorting exercise.

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Run a 45-minute session that turns one HR workflow into a measurable plan for AI and automation.