Move AI beyond the early adopters
Help the middle 60% of your team turn AI curiosity into better workflows.
Built from real activation programs at Lattice and Zapier, this playbook gives People leaders practical tools to make that happen: team readiness checks, a manager guide, an activation scorecard, and a 90-day plan for turning individual experiments into repeatable ways of working.
Access alone won’t change how teams work
The middle 60% is open to AI but still needs a clear reason to use it in everyday work. They need examples from people in similar roles, permission to experiment, guidance on approved tools, and dedicated time to practice. Without those conditions, usage stays concentrated among a small group of early adopters.
Why AI rollouts stall after access
Make the team the unit of change
Lattice found that facilitated team workshops worked better than another library of training resources. Teams brought real work into the room, shared what they had already tried, and chose one problem to solve together. Zapier used a similar approach in its marketing build-a-thon, where live coaching and hands-on practice produced more than 60 working builds.
What you'll learn
Choose the learning formats employees will actually use
Help one team turn a shared problem into a workflow
Run a 90-day pilot and measure what changed
Turn practice into a repeatable system
The playbook helps People leaders carry that momentum into the next 90 days. It includes team and pilot readiness checks, guidance for managers, an activation scorecard, and a practical rollout plan. Lattice shows how to build confidence and fluency, while Zapier shows how to turn what teams learn into workflows they can reuse, improve, and share.
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