We last updated this policy on December 13, 2016.
Date of Last Revision: December 13, 2016
To use Zapier, we need to store credentials for third-party services (Gmail, Basecamp, etc). We store credentials encrypted in our database. They are only used to access data you tell us to. We log certain non-identifiable information to provide support and fix problems.
Our Service allows you to integrate and create commands for various online third-party services ("Third-Party Services"). In order to take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the Service or on the websites of their respective providers. When you enable linking between or log in to Third-Party Services through the Service, we will collect relevant information necessary to enable the Service to access that Third-Party Service and your data and content contained within that Third-Party Service ("Login Credentials"). We store your Login Credentials long enough to enable linking to the Third-Party Service.
We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Services (for example, date sent, link configuration, names of the Third-Party Services), for the purpose of improving our Services and as described below in the "Non-Identifiable Data" section.
We use a third party payment processor, Stripe, for all payments. Zapier does not store credit card details and instead relies on Stripe for this.
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
We will keep any information that you provide to us until such time as you delete your account with the Zapier Service.
Zapier won't sell or rent your personal information to a third party. Primarily, we use personal data to run Zapier. We may use personal data to provide you with predictions about other services you might be interested in on Zapier. If we intend to use your personal data in a way we have not mentioned, we will let you know when we collect that information.
Sometimes we aggregate user data anonymously to understand our customer base better.
We don't sell your personal data. If we work with partners or contractors, they may have limited access to your personal data but only so much to do their job.
If we sell the company, personal data may be included in the transfer.
You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Zapier Services.
Zapier is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Zapier is EU-U.S. Privacy Shield compliant.
Zapier is a participant in the U.S. Department of Commerce's EU-U.S. Privacy Shield and has certified that we adhere to the EU-U.S. Privacy Shield Principles. Zapier is subject to the investigatory and enforcement powers of the Federal Trade Commission.
For more information about the EU-U.S. Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield website at https://www.commerce.gov/privacyshield
You may contact us regarding the EU-U.S. Privacy Shield as follows: firstname.lastname@example.org. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, you can also submit your complaint to Privacy Trust, an independent third party. Visit https://www.privacytrust.com/drs/zapier to file a complaint. Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism. In cases of onward transfer of personal information to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Zapier remains liable.
You may contact us regarding the EU-U.S. Privacy Shield as follows: email@example.com.
If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, you can also submit your complaint to Privacy Trust, an independent third party. Visit https://www.privacytrust.com/drs/zapier to file a complaint.
Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
In cases of onward transfer of personal information to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Zapier remains liable.
You must be 13 years old to use Zapier.
We take many steps to ensure your private information and account credentials are safe, including encryption and requiring two-factor authentication for our staff. To this end, if you find a security problem, contact us and we will fix it immediately. Keep in mind, emails and communications with us are not encrypted.
Zapier takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Zapier via the Internet.
If anything changes, we will let you know at least 14 days ahead of time via this website or an email.
Got questions? We want to hear from you! Contact us at firstname.lastname@example.org.
All disputes arising out of or relating to these Terms of Service will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Wilmington, Delaware, and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.
You may contact us as follows: email@example.com.