Help Scout Updates: Pull Customer Support Metrics Automatically

Improve your customer support experience by automatically pulling reports from Help Scout. From there, Zapier can send the metrics to your team via Gmail, Slack, or other apps. With more transparency around metrics, team members can collectively tackle any obstacles, celebrate wins, and work towards long-term goals.

What's New with Help Scout

New Search Actions

• Find a Custom Report: Use Zaps to automatically update find a user's support metrics over a given time range

• Find a Weekly Report: Use Zaps to automatically update find a user's support metrics for the current week

• Find a Daily Report: Use Zaps to automatically update find a user's support metrics for the current day

How to Automate Help Scout with Zapier

1. Make sure you have a Zapier account and a Help Scout account

2. Try some pre-made Help Scout integrations and learn more about how Help Scout works with Zapier

3. Check out our Help Scout help documentation for details on connecting your account and setting up your first Zap

4. Or login to build a custom workflow with Help Scout and Zapier

New to Zapier? It's a tool that helps anyone connect apps and automate workflows - without any complicated code. Sign up for free to use Help Scout with Zapier.