Survey and Engage Your Customers with Wootric

Alison Groves
Alison Groves / April 20, 2016

Are your customers happy? Can they find exactly what they are looking for? What information do you know about them? Surveys and feedback are the perfect way to answer those questions, especially to ensure that your product or service is helpful, has exactly what the customer is looking for, and that you can be sure you're moving in the right forward direction.

If those are questions you need to answer, you can survey your customers directly within your website, mobile app, or other web based product with Wootric. Using Net Promoter Score, you can quickly survey your customers and site visitors directly on any page and get valuable feedback. You can even turn right around and engage directly with that visitor for an even more rich feedback experience.

When you add automation to your customer feedback loop, you can stay on top of things with ease. Be alerted to responses in your team chat app, automatically create new tickets in your help desk system, or send a personalized email to anyone who gives you a low score in feedback.

Check out a few different ways you can take advantage of Wootric's new Zapier integration:

If you have been wanting to engage your customers even deeper, try Wootric surveys, and take control of feedback and satisfaction. And if you want to dig in even deeper, be sure to check out some great NPS integrations!