New for Intercom: Use Zaps to Find Existing Users and Leads, plus Create or Update Lead Info

In a fast-paced business, the only constant is change. With newly added Search Actions to the Intercom-Zapier integration, you can keep up with changes to a lead's status, contact info, and more. Now you can use Zaps to search for existing users and leads in Intercom by email and then update the details attached to a lead. That way, your sales team has the most up-to-date data when chatting to prospects and closing deals.

What's New with the Intercom + Zapier Integration

New Searches

• Find User: Finds an existing user.
• Find Lead: Finds an existing lead.

New Action

• Create/Update Lead: Create or update an Intercom lead. If an ID is provided, the lead will be updated.

How to Automate Intercom with Zapier

1. Make sure you have a Zapier account and an Intercom account

2. Try some pre-made Intercom integrations and learn more about how Intercom works with Zapier

3. Check out our Intercom help documentation for details on connecting your account and setting up your first Zap

4. Or login to build a custom workflow with Intercom and Zapier

New to Zapier? It's a tool that helps anyone connect apps and automate workflows - without any complicated code. Sign up for free to use Intercom with Zapier.