New for Agile CRM: Automate Your Helpdesk Tickets

Ashley Hockney
Ashley Hockney / April 21, 2017

Expanding the Agile CRM-Zapier integration, you can now kick off workflows in your other apps from new tickets in Agile CRM. Create to-dos in your task management system, send messages to Slack or even ignite a nurturing flow.

The update also adds the option to create a ticket in Agile CRM from Triggers in your other apps. For instance, a new Tweet, labeled email or even events in your billing tools can create a ticket in Agile CRM. Work seamlessly between Agile CRM's new features and your existing toolhouse.

What's New with Agile CRM

New Trigger

  • New Ticket: Triggers when a new ticket is added in Agile CRM.

New Action

  • Create Ticket: Creates Ticket in the Agile CRM.

How to Automate Agile CRM with Zapier

  1. Make sure you have a Zapier and a Agile CRM account

  2. Try some pre-made Agile CRM integrations and learn more about how Agile CRM works

  3. Check out our Agile CRM help documentation for details on connecting your account and setting up your first Zap

  4. Or login to build a custom workflow with Agile CRM and