When this happens...
ZendeskNew Ticket
do these tasks!
MonkeyLearnClassify Text
ZendeskAdd Tag(s) to Ticket

Want to save precious time for your customer support team and automate support ticket classification and tagging? Once set up, this integration will automate ticket tagging and classification with MonkeyLearn. Every time a new ticket arrives in your Zendesk account, MonkeyLearn will classify the content (subject + body) to automatically tag the ticket.

How this Zendesk-MonkeyLearn integration works

  1. A new ticket is created in Zendesk
  2. MonkeyLearn classifies the ticket based on the subject and body of the ticket
  3. Tag is added to the ticket based on MonkeyLearn classification

Apps involved

  • Zendesk
  • MonkeyLearn
Premium
Zendesk is a Premium integration on Zapier.

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It's easy to connect Zendesk + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New User

Triggers when a new user is created.

Create Ticket

Create a new ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create Organization

Create a new organization.

New Group

Triggers when a new group is created.

Attach File to Ticket

Attach a file to an existing ticket.

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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.