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Zendesk + Delay by Zapier

Add records enriched by Algoly to new tickets in Zendesk

Enrich your incoming customer service tickets with this integration. It uses Algoly to automatically enrich and update location or demographic data (purchasing power, detailed location information, population statistics, etc.), as soon as a new ticket is created in Zendesk. Understand your customers better with any added research.

Enrich your incoming customer service tickets with this integration. It uses Algoly to automatically enrich and update location or demographic data (purchasing power, detailed location information, population statistics, etc.), as soon as a new ticket is created in Zendesk. Understand your customers better with any added research.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this...
     logo logo
    ActionSearch
  3. then do this...
    Delay by ZapierDelay by Zapier
    Delay For

    Waits for a set amount of time before completing your Actions.

    ActionWrite
  4. then do this...
     logo logo
    ActionSearch
  5. then do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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delay logo
delay logo

About Delay by Zapier

Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.

Related categories