Create integrations between Wootric by InMoment and Craft to automate any workflow
WHEN THIS HAPPENS
Detractor ResponseAUTOMATICALLY DO THIS
Create/Update ItemEndless possibilities
How Zapier works
Zapier lets you build automated workflows between two or more appsāno code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook formāthe trigger would be "new Facebook lead.
Now it's time for action
An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook leadāthe action would be "send a Slack message.
And that's it! You've just created a Zap.
A Zap is an automated workflowāconsisting of a trigger and one or more actionsāthat connects your apps.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Choose a Trigger
Start here
Start here
Choose an Action
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItNew Response
Triggers when a new survey response is submitted.
Try ItItem Type
ProductRequired
Try ItProductRequired
Search ByRequired
Search ValueRequired
Item TypeRequired
Source
Item
Sprint
Version
TitleRequired
Theme
Epic
Description
Source ID
Priority
Team
Person
Column
Estimation Value
Time Spent Value
Images Url
Attaches Url
Effort
User Value
Story Points
Kano
Labels
Is Released
Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItEmailRequired
Properties
Last surveyed
External created at
ProductRequired
Item
Item TypeRequired
SprintRequired
VersionRequired
TitleRequired
Epic
Description
Source
Source ID
PriorityRequired
Team
Person
Column
Estimation Value
Time Spent Value
Images Url
Attachments
Effort
User Value
Story Points
Kano
Labels
Is Released
ProductRequired
Search ByRequired
Search ValueRequired
Source
NameRequired
Sprint
Source ID
Description
Start Date
End Date
Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter ScoreĀ® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.