Help Scout + Webhooks by Zapier
Turn Webhooks into new conversations in Help Scout
Automatically start new Help Scout conversations to customers from webhooks. Set it up and Zapier can save you time by automatically generating new conversations in Help Scout when a hook is activated. You can create great customer service by contacting customers quickly with this automation that'll work with your in-house apps.
Automatically start new Help Scout conversations to customers from webhooks. Set it up and Zapier can save you time by automatically generating new conversations in Help Scout when a hook is activated. You can create great customer service by contacting customers quickly with this automation that'll work with your in-house apps.
- When this happens...Catch Hook
Wait for a new POST, PUT, or GET to a Zapier URL.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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URLRequired
Key
Deduplication Key
Xpath
Basic Auth
Headers
Try ItPick off a Child Key
Try ItURLRequired
Query String Params
Send As JSON
JSON key
Unflatten
Basic Auth
Headers
URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
Catch Raw Hook
Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItMethodRequired
URLRequired
Data Pass-Through?
Data
Unflatten
Basic Auth
Headers
URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try It
