Way We Do + Zendesk integrations
Start checklist instances and add comments in Way We Do from new Zendesk tickets
Responding to customer queries swiftly makes for happy customers by ensuring your team follows your customer support process accurately using this Zapier integration. The integration is designed to capture new customer tickets sent to your Zendesk Support account and create a checklist instance in Way We Do for a particular master process for your team to act on straight away.
- When this happens...
- automatically do this...Start Checklist InstanceStarts a checklist instance for a user.
- then do this!Add a Checklist CommentAdds a new comment to an Activated Checklist Instance step.
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More things you can do with Way We Do and Zendesk
Discover other triggers and actions you can use with Way We Do and Zendesk
- Checklist Step Completed
Triggers when a checklist step is completed.
Try ItTriggerInstant - Checklist Started
Triggers when a checklist instance is started.
Try ItTriggerInstant - Procedure Accepted
Triggers when a procedure has been accepted.
Try ItTriggerInstant - Checklist IDRequired
- Instance IDRequired
- User IDs
- Company Role IDs
ActionWrite
- New Comment
Triggers when a new comment is added to a checklist.
Try ItTriggerInstant - Checklist Finished
Triggers when a checklist is finished.
Try ItTriggerInstant - Supervisor SignOff Invite
Triggers when a supervisor is invited for signoff.
Try ItTriggerInstant - Checklist IDRequired
- Instance IDRequired
- Step IDRequired
- User ID
- Comment TextRequired
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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