Way We Do + Zendesk
Start checklist instances and add comments in Way We Do from new Zendesk tickets
Responding to customer queries swiftly makes for happy customers by ensuring your team follows your customer support process accurately using this Zapier integration. The integration is designed to capture new customer tickets sent to your Zendesk Support account and create a checklist instance in Way We Do for a particular master process for your team to act on straight away.
Responding to customer queries swiftly makes for happy customers by ensuring your team follows your customer support process accurately using this Zapier integration. The integration is designed to capture new customer tickets sent to your Zendesk Support account and create a checklist instance in Way We Do for a particular master process for your team to act on straight away.
- When this happens...
- automatically do this...Start Checklist Instance
Starts a checklist instance for a user.
- then do this!Add a Checklist Comment
Adds a new comment to an Activated Checklist Instance step.
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Checklist Step Completed
Triggers when a checklist step is completed.
Try ItChecklist Started
Triggers when a checklist instance is started.
Try ItProcedure Accepted
Triggers when a procedure has been accepted.
Try ItChecklist IDRequired
Instance IDRequired
Step IDRequired
User IDRequired
Comment TextRequired
