UpKeep + Zendesk
Create Zendesk tickets from new UpKeep requests
Streamline your maintenance workflow with this handy automation that links UpKeep and Zendesk apps. Whenever a new request pops up in your UpKeep system, this workflow promptly generates a ticket in Zendesk right away. It's the perfect solution for ensuring no service request falls through the cracks while removing the need to manually input information across platforms. Your team can focus more on resolving issues rather than dealing with administrative tasks.
Streamline your maintenance workflow with this handy automation that links UpKeep and Zendesk apps. Whenever a new request pops up in your UpKeep system, this workflow promptly generates a ticket in Zendesk right away. It's the perfect solution for ensuring no service request falls through the cracks while removing the need to manually input information across platforms. Your team can focus more on resolving issues rather than dealing with administrative tasks.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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New Purchase Order
Triggers when a new purchase order is created.
Try ItNew Work Order
Triggers when a new work order is created.
Try ItRequest Approved
Triggers when a request is approved.
Try ItWork Order Category Change
Triggers when category changes on a work order.
Try It
New Request
Triggers when a new request is created.
Try ItPurchase Order Status Change
Triggers when a status changes on a purchase order.
Try ItWork Order Status Change
Triggers when a status changes on a work order.
Try ItTitleRequired
Category
Due Date
Vendor
Description
Part ID
Part Quantity
Tax
Shipping Cost
Other Cost
Company Name
Company Slogan
Company Street
Company Zipcode
Company City
Company State
Company Phone
Company Fax
Shipping Name
Shipping Company
Shipping Street
Shipping City
Shipping State
Shipping Zipcode
Shipping Phone
Shipping Fax
Purchase Order Date
Requisitioner
Shipping Method
F.O.B. Shipping Point
Terms
Notes
