Textline + Help Scout Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Textline and Help Scout, with as many as 16 possible integrations. Are you ready to find your productivity superpowers?
It's easy to connect Textline + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.
All Triggers & Actions
Triggers when a contact sends you a new message.
Triggers when a new conversation is created.
Triggers when conversation tags are updated.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.
Triggers when a conversation is assigned to agent.
Triggers when a new customer is added.
Adds a note to existing conversation.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Imports a new message into Textline as if the contact sent it by SMS.
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