Textline

Textline + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Textline and Help Scout, with as many as 16 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Textline + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact Message

Triggers when a contact sends you a new message.

Send Message

Sends a new message to a contact.

New Customer

Triggers when a new customer is added.

Import Contact Message

Imports a new message into Textline as if the contact sent it by SMS.

Conversation Created

Triggers when a new conversation is created.

Create/Update Contact

Creates or updates an entry in your Textline address book.

Tags Updated

Triggers when conversation tags are updated.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Assigned

Triggers when a conversation is assigned to agent.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

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Textline is a text messaging platform for your business. Share one or more phone numbers for receiving, managing, & responding to messages.

Learn More

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations