Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Desk

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help Scout

Streak is a flexible CRM and process management system that lives inside your Gmail inbox.

Streak

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

SupportBee is the easiest way to manage customer support emails. It helps your team collaborate & deliver friendly customer service.

SupportBee

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Snappy

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Staying on top of customer communications is challenging when you rely on multiple platforms. By linking Zapier and RingCentral, you can automatically send notifications for missed calls, received messages, or spreadsheet updates—to whichever communication service you prefer. You can also store RingCentral call recordings in the spreadsheet, database, or cloud storage software of your choice.

Here are some creative ways to use RingCentral with Zapier:

Quickly respond to key customer issues, letting them know you’re taking appropriate action. When you receive a RingCentral SMS that contains a certain keyword, immediately send a message back.

Notify the right team members when a new call is logged. Send an SMS when there's a new record in an Airtable view.

Ensure timely responses to missed calls. Send reminders in your Slack channel for missed calls in RingCentral.

Snappy

RingCentral

Snappy

RingCentral

Snappy + RingCentral Integrations

Connect Snappy + RingCentral in Minutes

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How Snappy + RingCentral Integrations Work

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