Freshservice + Slack
Send Slack messages for new Freshservice tickets
Want to keep up with your support activities from Slack? Find out about new tickets as soon as they happen by setting up this Freshservice Slack integration, after which a new message will be sent out on Slack for each new ticket you receive on Freshservice after that.
Want to keep up with your support activities from Slack? Find out about new tickets as soon as they happen by setting up this Freshservice Slack integration, after which a new message will be sent out on Slack for each new ticket you receive on Freshservice after that.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
