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Shortcut + Webhooks by Zapier + Freshdesk Integrations

How to connect Shortcut + Webhooks by Zapier + Freshdesk

Zapier lets you send info between Shortcut and Webhooks by Zapier and Freshdesk automatically—no code required. With 6,000+ supported apps, the possibilities are endless.

Choose a Trigger
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Choose an Action
Choose an Action
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Do even more with Shortcut + Webhooks by Zapier + Freshdesk

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Shortcut, Webhooks by Zapier, and Freshdesk. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?
    • NameRequired

    • Description

    • Story Type

    • Workflow

    • Workflow State

    • Team

    • Epic

    • Due Date

    • Estimate

    • Requester

    • Followers

    • Owners

    • Iteration

    • Labels

    • External Links

    • Comments

    • Tasks

    Action
    Write
    • QueryRequired

    • NameRequired

    • Description

    • Story Type

    • Workflow

    • Workflow State

    • Team

    • Epic

    • Due Date

    • Estimate

    • Requester

    • Followers

    • Owners

    • Iteration

    • Labels

    • External Links

    • Comments

    • Tasks

    Action
    Search or write
  • Webhooks by Zapier triggers, actions, and search

    Catch Raw Hook

    Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.

    Trigger
    Instant
    Try It
    • MethodRequired

    • URLRequired

    • Data Pass-Through?

    • Data

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • QueryRequired

    Action
    Search
    • URLRequired

    • Key

    • Deduplication Key

    • Xpath

    • Basic Auth

    • Headers

    Trigger
    Scheduled
    Try It
    • Pick off a Child Key

    Trigger
    Instant
    Try It
    • URLRequired

    • Query String Params

    • Send As JSON

    • JSON key

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write

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How Shortcut + Webhooks by Zapier + Freshdesk Integrations Work

  1. Step 1: Authenticate Shortcut, Webhooks by Zapier, and Freshdesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
shortcut logo
shortcut logo

About Shortcut

Shortcut helps modern software teams work collaboratively and ship quickly. Plan, build, and measure success with Shortcut.

Related categories

  • Project Management
webhook logo
webhook logo

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Related categories

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

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