When this happens...
ZendeskNew Ticket
Then do this...
ServiceM8Create Job

You can simplify your life by letting Zapier integration turn every new ticket into a service request so you don't have to. Automate the process of creating a ServiceM8 job from every new Zendesk ticket you receive, and can you spend less time copy-pasting details and more time doing what you love.

Note: This Zapier integration doesn't import existing Zendesk tickets into ServiceM8, only new tickets after you've set it up.

How this Zendesk-ServiceM8 integration works

  1. A new ticket is created in Zendesk
  2. Zapier creates a new job in ServiceM8

Apps involved

  • Zendesk
  • ServiceM8

Why Zapier?


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It's easy to connect ServiceM8 + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Job

Triggers when a new job is created.

Create Job

Creates a new job.

Job Completed

Triggers when a Job's status changes to Completed.

Create Client

Creates a new client.

Job Queued

Triggers when a Job is assigned to a Queue.

Attach File to Ticket

Attach a file to an existing ticket.

New Client

Triggers when a new Client is created.

Create User

Create a new user.

New Form Response

Triggers when a Form is completed. Requires the Forms add-on to be enabled in your ServiceM8 account.

Create Ticket

Create a new ticket.

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Become a Zapier Integration Partner

ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad. Track staff locations, navigate to jobs, and control your estimates, invoicing, scheduling, safety reports, clients & more.

Learn More

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations