Send SurveyMonkey surveys when Serviceaide tickets are closed
When this happensStep 1: Update to Ticket Status or Action
Then do thisStep 2: Send Survey
Need to measure customer satisfaction for recently closed tickets in Serviceaide Intelligent Service Management? Configure this Serviceaide + SurveyMonkey integration to automatically send a survey invitation for each newly closed ticket in Serviceaide Intelligent Service Management.
How It Works
- The status of a ticket is updated in Serviceaide
- Zapier's FIlter tool sees if the status of the ticket equals "closed." If so, the Zap proceeds to Step 3.
- Zapier automatically sends a survey from SurveyMonkey
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