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Send SurveyMonkey surveys when Serviceaide tickets are closed

  1. When this happensStep 1: Update to Ticket Status or Action

  2. Then do thisStep 2: Send Survey

Need to measure customer satisfaction for recently closed tickets in Serviceaide Intelligent Service Management? Configure this Serviceaide + SurveyMonkey integration to automatically send a survey invitation for each newly closed ticket in Serviceaide Intelligent Service Management.

How It Works

  1. The status of a ticket is updated in Serviceaide
  2. Zapier's FIlter tool sees if the status of the ticket equals "closed." If so, the Zap proceeds to Step 3.
  3. Zapier automatically sends a survey from SurveyMonkey

Apps You Need

  • Serviceaide
  • Filter by Zapier
  • SurveyMonkey
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Connect Serviceaide + SurveyMonkey in Minutes

It's easy to connect Serviceaide + SurveyMonkey and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Ticket

Triggers when a new ticket is created.

Update to Ticket Status or Action

Triggers when any action or update occurs on an existing ticket.

InstantNew Response Notification

Triggers a notification when your survey is completed.

New User

Triggers when a new user is created.

New Worklog

Triggers when a new worklog is added to a ticket.

InstantNew Response Notification With Answers

Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.