When this happens...
GmailNew Email
Then do this...
SalesforceCreate Case

Make sure you don't miss important emails in your busy inbox: Set up this Gmail-Salesforce integration to capture them for you. After you set it up, we'll keep an eye on your Gmail inbox. Whenever you receive an email (or optionally only when a label gets a new email) we'll automatically send the contents to Salesforce, creating a new case for the message so you can kick off your processes right away.

How It Works

  1. A new email is received on Gmail
  2. Zapier creates a new case on Salesforce

What You Need

  • Gmail account
  • Salesforce account

Why Zapier?


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It's easy to connect Salesforce + Gmail and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Lead

Triggers when a new lead is created.

Create Lead

Create a new lead.

New Custom Object

Triggers when a new custom object (of the type you choose) is created.

Add a Lead to a Campaign

Add a lead to a campaign.

New Contact

Triggers when a new contact is created.

Create Custom Object

Create a new custom object (of the type you choose).

New Opportunity

Triggers when a new opportunity is created.

Add a Contact to a Campaign

Add a contact to a campaign.

New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

Create Contact

Create a new contact.

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Become a Zapier Integration Partner

Salesforce is a leading enterprise customer relationship manager (CRM) application.

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

See Gmail Integrations