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Olark + ProdPad

Create feedback in ProdPad from new transcripts in Olark

Feedback can come from anywhere, even your website chat apps. Set up this integration to automatically import Olark transcripts directly into ProdPad. Keep track of requests and other information effortlessly!

Feedback can come from anywhere, even your website chat apps. Set up this integration to automatically import Olark transcripts directly into ProdPad. Keep track of requests and other information effortlessly!

  1. When this happens...
    OlarkOlark
    New Transcript

    Triggers once when we get a new transcript.

    TriggerInstant
  2. automatically do this!
    ProdPadProdPad
    Create Feedback

    Create new feedback

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Olark triggers, actions, and search

    New Message

    Triggers once for each message when we get a transcript.

    Trigger
    Instant
    Try It
    • IdeaRequired

    Trigger
    Scheduled
    Try It
    • Name

    • Persona

    • Job Role

    • Company

    • External URL

    • External ID

    • Tags

    Trigger
    Scheduled
    Try It
    • Workflow Status

    • Tags

    • Product

    • Persona

    • External ID

    • State

    • Include Associated Feedback

    Trigger
    Scheduled
    Try It
  • Olark triggers, actions, and search

    New Transcript

    Triggers once when we get a new transcript.

    Trigger
    Instant
    Try It
    • name

    • External URL

    • External ID

    • Country

    • Size

    • Value

    • City

    • Tags

    • Include Contacts

    • Include Feedback for Contacts

    Trigger
    Scheduled
    Try It
    • State

    • Company

    • Product

    • Persona

    • Job Role

    • Tags

    Trigger
    Scheduled
    Try It
olark logo
olark logo

About Olark

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.
Learn moreHelp

Related categories

  • Customer Support

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About ProdPad

ProdPad is a tool that helps you achieve better products through better product management.

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