Kayako
When this happens...
TypeformNew Entry
Then do this...
KayakoCreate Conversation With a Private Note

The sooner you can begin supporting customers and their issues, the better your chances of retention. Once this integration is active, it will capture every new customer that reaches out to you via Typeform, creating a user for them on Kayako and logging their comments as a case for your team to address immediately.

How this Typeform-Kayako integration works

  1. A new form submission is added on Typeform
  2. Zapier adds a new user on Kayako
  3. Zapier adds a new case on Kayako

Apps involved

  • Typeform
  • Kayako

Why Zapier?

Free

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Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Kayako + Typeform and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user account is created.

Create Event

Creates a new event, which will show on the user's timeline.

New Conversation

Triggers whenever a new conversation is created.

Add a Private Note to a Conversation

Adds a private note to an existing conversation.

New Entry

Triggers when a form is submitted.

Create Conversation With a Private Note

Creates a new conversation with the first post as a private note.

Tag Added to Organization

Triggers when a tag is added to an organization in Kayako.

Update a User

Updates an existing user.

Tag Added to Conversation

Triggers when a tag is added to a conversation.

Create Organization

Creates a new organization.

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Become a Zapier Integration Partner

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc... Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.

See Typeform Integrations