The sooner you can begin supporting customers and their issues, the better your chances of retention. Once this integration is active, it will capture every new customer that reaches out to you via Typeform, creating a user for them on Kayako and logging their comments as a case for your team to address immediately.
How this Typeform-Kayako integration works
- A new form submission is added on Typeform
- Zapier adds a new user on Kayako
- Zapier adds a new case on Kayako
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Triggers when a new user account is created.
Creates a new event, which will show on the user's timeline.
Triggers whenever a new conversation is created.
Adds a private note to an existing conversation.
Triggers when a form is submitted.
Creates a new conversation with the first post as a private note.
Triggers when a tag is added to an organization in Kayako.
Updates an existing user.
Triggers when a tag is added to a conversation.
Creates a new organization.