Create or update Kayako users and cases from new Typeform entries
When this happensStep 1: New Entry
Then do thisStep 2: Create Conversation With a Private Note
The sooner you can begin supporting customers and their issues, the better your chances of retention. Once this integration is active, it will capture every new customer that reaches out to you via Typeform, creating a user for them on Kayako and logging their comments as a case for your team to address immediately.
How this Typeform-Kayako integration works
- A new form submission is added on Typeform
- Zapier adds a new user on Kayako
- Zapier adds a new case on Kayako