Kayako

Kayako + PagerDuty Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Kayako and PagerDuty, with as many as 33 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Kayako + PagerDuty and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New User

Triggers when a new user account is created.

Create Event

Creates a new event, which will show on the user's timeline.

New Conversation

Triggers whenever a new conversation is created.

Add a Private Note to a Conversation

Adds a private note to an existing conversation.

New or Updated Incident

Triggers when new incidents are created, or when existing incidents change state.

Create Conversation With a Private Note

Creates a new conversation with the first post as a private note.

Tag Added to Organization

Triggers when a tag is added to an organization in Kayako.

Add Acknowledge Event

Acknowledge the incident with this Incident Key.

Tag Added to Conversation

Triggers when a tag is added to a conversation.

Add Trigger Event

Trigger an incident in PagerDuty with this Incident Key.

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Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

PagerDuty is the leading digital operations management platform for businesses, that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable incidents, PagerDuty provides insights so you can intelligently respond to critical disruptions for exceptional customer experience. With hundreds of native integrations with monitoring and collaboration tools, automated scheduling, advanced reporting, and guaranteed reliability, PagerDuty is trusted by thousands of organizations globally to increase business and employee efficiency.

See PagerDuty Integrations