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Create JIRA issues from new incidents in Ivanti Service Manager

  1. When this happensStep 1: New Incident

  2. Then do thisStep 2: Create Issue

This integration propagates new incidents with this so you can focus on your customers. Once it is active, a new issue will be created in JIRA for every new incident added to Ivanti Service Manager.

Note: You can filter new incidents based on specific text, category, priority and other fields configured for the incident.

How this Ivanti Service Manager-JIRA integration works

  1. A new incident is received on Ivanti Service Manager.
  2. Zapier automatically creates an issue on JIRA.

Apps involved

  • Ivanti Service Manager
  • JIRA
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Connect Ivanti Service Manager + Jira Software Server in Minutes

It's easy to connect Ivanti Service Manager + Jira Software Server and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Change Request

Triggers when an change request is created.

New Service Request

Triggers when an service request is created.

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL.

New Priority

Triggers when you add a new priority.

Updated Issue

Triggers when an issue is updated.

New Incident

Triggers when an incident is created.

New Issue

Triggers when you add an issue to a project of your selection.

New Issue Type

Triggers when you add a new issue type.

New Project

Triggers when a project is added.

Add Watcher to Issue

Adds a user to the issue's watcher list.

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