Intercom + SMS by Zapier + Akkio + Filter by Zapier
Relay SMS messages for new negative Intercom conversations identified by Akkio
This integration automatically runs new Intercom conversations against Akkio's machine learning model to detect sentiment. If the sentiment is negative, it will automatically send a custom text message to a specified recipient so you can make sure to quickly help resolve the issue.
This integration automatically runs new Intercom conversations against Akkio's machine learning model to detect sentiment. If the sentiment is negative, it will automatically send a custom text message to a specified recipient so you can make sure to quickly help resolve the issue.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this...Make Prediction
Makes a Prediction
- then do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Send SMS
Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
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