Intercom + Mailgun

Send emails via Mailgun when new conversations occur in Intercom

Stay on top of your business interactions effortlessly with this seamless workflow that connects Intercom and Mailgun. This automation fires off an email through Mailgun each time a new conversation is started on Intercom, ensuring you miss no communication and can promptly respond to customer inquiries. Enhance communication efficiency and ensure rapid responses without lifting a finger.

When this happens...
New Conversation
Triggers when a new conversation is created by a user in Intercom.
TriggerInstant
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Send Email
Send an email, via your Mailgun account.
ActionWrite

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Supported triggers and actions

What does this mean?

Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
New Company
Triggers when a new Company is created.
Trigger
Instant
Try It
New User
Triggers when a new user is created.
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
Try It

- EmailRequired
- Event NameRequired
- Metadata
Action
Write
- Contact Identifier
- Message BodyRequired
Action
Write
- CompanyRequired
- Tag NameRequired
- Untag?
Action
Write
- EmailRequired
- Tag NameRequired
- Untag?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- EmailRequired
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
New Log Data
Mailgun logs most actions within your account, use this trigger to push events to other services.
Trigger
Scheduled
Try It
New Complaint Event
Track Unsubscribe Events via Callback URL.
Trigger
Instant
Try It
New Failed Delivery Event
Track Failed Delivery Attempts via Callback URL.
Trigger
Instant
Try It
New Unsubscribe Event
Track Unsubscribe Events via Callback URL.
Trigger
Instant
Try It
- From Email AddressRequired
- To Email AddressRequired
- CC Email Address
- BCC Email Address
- Email SubjectRequired
- Email Body (HTML)Required
- Email Body (Text)Required
- Attachment
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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- Message body format
Trigger
Instant
Try It
New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
Try It
- Tag
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
- EmailRequired
- Note TextRequired
Action
Write
- Conversation IDRequired
- Reply TypeRequired
- Reply BodyRequired
- Attachments
Action
Write
- FromRequired
- ToRequired
- Message TypeRequired
- BodyRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- LeadRequired
- Tag NameRequired
- Untag?
Action
Write
- CompanyRequired
- Monthly Revenue
- Plan
- Custom Attributes
Action
Write
- Lookup EmailRequired
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Search ModeRequired
- Search ValueRequired
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write
New Bounce Event
Track Bounce Events via Callback URL.
Trigger
Instant
Try It
New Delivery Event
Track Successful Delivery Events via Callback URL.
Trigger
Instant
Try It
New Open/Click Event
Webhook for Tracking Opens/Clicks.
Trigger
Instant
Try It
New List
Triggered when a new mailing list is added to your account.
Trigger
Scheduled
Try It
- ListRequired
- AddressRequired
- UpdateRequired
- Member Name
Action
Write

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn more Help

Related categories

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About Mailgun

Mailgun is a tool with powerful APIs that allow you to send, receive, track and store email effortlessly. Except, with Zapier you don't have to write any code!

Help

Related categories

Transactional Email

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PRODUCTS

CAPABILITIES

By team

Intercom + Mailgun

Send emails via Mailgun when new conversations occur in Intercom

Lead Added Email

New Lead

Tag Added to Lead

Which Tag?

New Company

New User

Updated Contact

New Unsubscription

Add Event

Event NameRequired

Metadata

Send Incoming Message

Contact Identifier

Message BodyRequired

Add/Remove Tag on Company

CompanyRequired

Tag NameRequired

Untag?

Add/Remove Tag on User

EmailRequired

Tag NameRequired

Untag?

Create/Update Lead

Lead ID

Full Name

Email

Phone Number

Unsubscribed From Emails

Created At

IP Address

Custom Attributes

Create User

EmailRequired

Custom Attributes

Created At

User ID

Full Name

IP Address

Find Company

Search Mode

Search Value

Find User

Search ModeRequired

Search ValueRequired

Find or Create Company

Search ModeRequired

Search ValueRequired

User Association Note

Company NameRequired

Plan

Size

Website

Industry

Custom Attributes

Monthly Revenue

New Log Data

New Complaint Event

New Failed Delivery Event

New Unsubscribe Event

Send Email

From Email AddressRequired

To Email AddressRequired

CC Email Address

BCC Email Address

Email SubjectRequired

Email Body (HTML)Required

Email Body (Text)Required

Attachment

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers