Instagram + LiveAgent Integrations

How to connect Instagram + LiveAgent

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Supported triggers and actions

What does this mean?
    • Api Docs Info

      API docs for Instagram are located here https://www.instagram.com/developer/

    • HTTP MethodRequired

    • URLRequired

      Requests can only be made to domains associated by this application.

    • Query String Parameters

      These params will be URL-encoded and appended to the URL when making the request.

    • Headers

      Authentication headers are included automatically

    • Additional Request Headers

      Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

    • Body

      Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.

    • DepartmentRequired

      Select appropriate Department.

    • Email AddressRequired

      Ticket creator identifier - can be userid or email of an existing agent or customer.

    • SubjectRequired

      Enter subject of message.

    • Recipient EmailRequired

      Enter Recipient email address.

    • MessageRequired

      Enter Message body.

    • Recipient Name

      Enter Recipient name in format "Firstname Lastname".

    • CC Email Address

      Enter another recipients emails separated by comma.

    • Conversation Status

      Status of created conversation. If not set, conversation status will be "N" - new.

    • Mail Messsage ID

      Enter Mail message id. If specified, all reply emails which will have given mail message id in in-reply-to header will be assigned to this conversation.

    • Do Not Send Mails

      Disable sending a mail to customer.

    • Is Html Message

      Set this to Y is the message text is formatted in html.

    • Email AddressRequired

      Enter customer email address.

    • Group NameRequired

      Enter group name.


How Instagram + LiveAgent Integrations Work

  1. Step 1: Authenticate Instagram and LiveAgent.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
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Instagram Tutorials

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About Instagram

Instagram is a social network which is a fast, beautiful and fun way to share your photos with friends and family.
Learn more

Related categories

  • Social Media Accounts
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About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

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