inSided + Filter by Zapier + Jira Software Cloud

Create Jira Software Cloud issues from new updated moderator tags in InSided

Are you finding that you often need to create Jira tickets to track idea topics to deliver from your inSided community? This integration creates Jira Software Cloud tickets when specific 'Jira' moderator tags are added to topics in inSided. It also appends tags to the inSided topics after Jira Software Cloud tickets are created. Spend less time copy/pasting topic information, and more time prioritizing and delivering tickets.

When this happens...
Updated Topic Moderator Tags
Triggers when a specified moderator tag is updated.
TriggerInstant
automatically do this...
Only continue if...
Set up rules to specify when this Zap can continue running.
ActionFilter
then do this...
Create Issue
Creates a new issue.
ActionWrite
then do this!
Append Moderator Tags to Topic
Appends moderator tags to topic.
ActionWrite

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Supported triggers and actions

What does this mean?

New Attendee
Triggers when a new attendee has signed up to an event.
Trigger
Instant
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- Content Type
Trigger
Instant
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New User
Triggers when a new user is created.
Trigger
Instant
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Updated Idea Status
Triggers when an ideation status has changed.
Trigger
Instant
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- User IDRequired
Action
Write

- Topic IDRequired
  The topic in which you want to create the moderator tag
- Topic content typeRequired
  The content type of the topic
- Moderator IDRequired
  The moderator who will update the moderator tags
- Moderator tag nameRequired
Action
Write
- User IDRequired
- PointsRequired
Action
Write

- Api Docs Info
  API docs for inSided are located here https://api2-us-west-2.insided.com/docs
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write
- IDRequired
  Find the assigned points by the ID of the user.
Action
Search
- Only continue if...Required
Action
Filter
- JQL
  The ORDER BY keyword is not allowed in your query. Learn more about JQL.
Trigger
Scheduled
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- IssueRequired
  Make sure you map the issue key instead of the ID (e.g. TEST-123 not 12345).
- AttachmentRequired
Action
Write
- First IssueRequired
  Make sure you map the issue key instead of the ID (e.g. TEST-123 not 12345).
- Link TypeRequired
- Second IssueRequired
  Make sure you map the issue key instead of the ID (e.g. TEST-123 not 12345).
Action
Write
- ProjectRequired
Action
Write
- ProjectRequired
- NameRequired
  The search by name is not case sensitive and ignores any blank space.
Action
Search
- KeywordRequired
  Searches the name, email, and username fields within Jira Cloud.
Action
Search

- Content Type
- Category
Trigger
Instant
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- Content Type
- Category
Trigger
Instant
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Reported Post
Triggers when a post is reported.
Trigger
Instant
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Updated Topic Moderator Tags
Triggers when a specified moderator tag is updated.
Trigger
Instant
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- HTTP methodRequired
  The HTTP method for this api call (GET, POST, DELETE).
- The url to make the callRequired
  The url corresponding to the api call.
Action
Write
- User IDRequired
Action
Write
- User IDRequired
- Topic IDRequired
- Topic Content TypeRequired
- Reply ContentRequired
Action
Write
- Moderator TagRequired
  Find the Topic with this moderator tag.
Action
Search
- Search ByRequired
Action
Search
- Project
Trigger
Scheduled
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Updated Issue
Triggers when an existing issue is updated.
Trigger
Scheduled
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- IssueRequired
  Make sure you map the issue key instead of the id (e.g. TEST-123 not 12345).
- CommentRequired
Action
Write
- IssueRequired
  Make sure you map the issue key instead of the id (e.g. TEST-123 not 12345).
- User
  Select or search for a user to watch the issue. If no user is specified, you will be assigned as the issue watcher
Action
Write
- IssueRequired
  Make sure you map the issue key instead of the id (e.g. TEST-123 not 12345). Note that if you are using a search for this, you'll need to select a similar field from the dropdown first and then map the issue over as a custom value so that the fields load first.
- Status
  We can only list available statuses for the issue given in the above field. You may have workflows in place which can prevent certain statuses from appearing here. Make sure whichever issue is specified above is in the status you expect it to be when your Zap runs.
Action
Write
- Summary
  If provided, find the issue with the "best match" of the summary text.
- Key
  If you already know the issue's key, enter it here and we will look up that specific issue (Example: XYZ-123).
Action
Search

About inSided

inSided offers a customer success community platform for B2B software companies. We scale customer success by increasing self service and engagement with customers at crucial phases of their journey.

Learn more

Related categories

Customer Support

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Related categories

About Jira Software Cloud

Jira Software is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to cloud-hosted instances of Jira.

Learn more

Related categories

Project Management

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inSided + Filter by Zapier + Jira Software Cloud

Create Jira Software Cloud issues from new updated moderator tags in InSided

New Attendee

New Topic

Content Type

New User

Updated Idea Status

Add Custom Role to User

User IDRequired

Append Moderator Tags to Topic

Topic IDRequired

Topic content typeRequired

Moderator IDRequired

Moderator tag nameRequired

Assign Points

User IDRequired

PointsRequired

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Get Assigned Points of User

IDRequired

Only continue if...

Only continue if...Required

New Issue (Via JQL)

JQL

Add Attachment to Issue

IssueRequired

AttachmentRequired

Link Issues

First IssueRequired

Link TypeRequired

Second IssueRequired

Create Issue

ProjectRequired

Find Component

ProjectRequired

NameRequired

Find User

KeywordRequired

New Reply

Content Type

Category

New Topic Like

Content Type

Category

Reported Post

Updated Topic Moderator Tags

Api Action

HTTP methodRequired

The url to make the callRequired

Assign Badge

User IDRequired

Create Reply

User IDRequired

Topic IDRequired

Topic Content TypeRequired

Reply ContentRequired

Find Topic by Moderator Tag

Moderator TagRequired

Find a User

Search ByRequired

New Issue

Project

Updated Issue

Add Comment to Issue

IssueRequired

CommentRequired

Add Watcher to Issue

IssueRequired

User

Update Issue

IssueRequired

Status

Find Issue