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Hello Customer + Zendesk + Filter by Zapier

Send e-mail surveys via Hello Customer when new tickets close in Zendesk

Looking for an easier way to follow up on closed tickets? Use this Zap. Once it's active, this integration automatically sends an e-mail survey via Hello Customer whenever a new ticket closes in Zendesk.

Looking for an easier way to follow up on closed tickets? Use this Zap. Once it's active, this integration automatically sends an e-mail survey via Hello Customer whenever a new ticket closes in Zendesk.

  1. When this happens...
     logo logo
    TriggerScheduled
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    Hello CustomerHello Customer
    Send Survey

    send surveys to anybody

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Only continue if...Required

    Action
    Filter
    • firstName

    • lastName

    • emailRequired

    • phoneNumber

    • custom_UniqueID

    • language_UniqueIDRequired

    • Metadata

    Action
    Write
    • language ID

    • Metadata

    • First Name

    • Last Name

    • E-mail

    • Phone

    • Organization IDRequired

    • Score question IDRequired

    • Score

    • Review question IDRequired

    • Review

    Action
    Write
hello-customer logo
hello-customer logo

About Hello Customer

Hello Customer gathers all your customer feedback across platforms, runs it through our AI language engine, and shows you where to take action to be a market leader.
Help

Related categories

  • Forms & Surveys

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
zendesk logo

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filter logo
filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Related categories