Groove + Startquestion
Send Startquestion satisfaction surveys for newly closed Groove tickets
Even the best customer support departments have got some room for improvement. To find out what your clients think about the service specialists' approach, ask for their feedback. With this Zapier integration, you can send a Startquestion satisfaction survey after each new closed ticket in Groove to learn how you can improve your customer support process.
Even the best customer support departments have got some room for improvement. To find out what your clients think about the service specialists' approach, ask for their feedback. With this Zapier integration, you can send a Startquestion satisfaction survey after each new closed ticket in Groove to learn how you can improve your customer support process.
- When this happens...Ticket Closed
Triggers when a ticket is closed.
- automatically do this!Send Survey via Email
Sends e-mail with survey invitation to user.
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