Gmail
When this happens...
GmailNew Email
Then do this...
SalesforceCreate Case

Make sure you don't miss important emails in your busy inbox: Set up this Gmail-Salesforce integration to capture them for you. After you set it up, we'll keep an eye on your Gmail inbox. Whenever you receive an email (or optionally only when a label gets a new email) we'll automatically send the contents to Salesforce, creating a new case for the message so you can kick off your processes right away.

How It Works

  1. A new email is received on Gmail
  2. Zapier creates a new case on Salesforce

What You Need

  • Gmail account
  • Salesforce account

Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Gmail + Salesforce and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

Create Draft

Create (but do not send) a new email message.

New Labeled Email

Triggers when you receive a new email and label it within two days.

Send Email

Create and send a new email message.

New Attachment

Triggers when you receive a new attachment (triggers once per attachment).

Create Lead

Create a new lead.

New Starred Email

Triggers when you receive a new email and star it within two days.

Add a Lead to a Campaign

Add a lead to a campaign.

New Thread

Triggers when a new thread starts.

Create Custom Object

Create a new custom object (of the type you choose).

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

Learn More

Salesforce is a leading enterprise customer relationship manager (CRM) application.

See Salesforce Integrations