Get notified of Freshdesk ticket status updates in Samepage

Want to stay on top of your support team's progress without constantly logging in to Freshdesk? Get ticket status updates automatically in Samepage using this Zapier workflow. Whenever there's a change to a ticket in Freshdesk, you'll get notified in a Samepage team chat of your choice. Easily monitor the status of tickets without ever leaving Samepage.

How this Freshdesk-Samepage integration works

  1. Someone updates a Freshdesk ticket status
  2. Zapier posts a message to a Samepage team with the updated ticket status and additional information you specify

Apps involved

  • Freshdesk
  • Samepage
Get notified of Freshdesk ticket status updates in Samepage
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Samepage integration logo

Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.

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