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Freshdesk + Samepage

Get Samepage team chats for new Freshdesk tickets

Automatically notify your team whenever a new ticket is issued in Freshdesk. This Zapier integration will post a message to a Samepage team chat of your choice. You can customize how much information about the ticket is shared, so your team can stay on top of tickets as they come in. Keep notifications out of your inbox, never miss another ticket, and now, you won't have to keep an extra tab open for Freshdesk!

Automatically notify your team whenever a new ticket is issued in Freshdesk. This Zapier integration will post a message to a Samepage team chat of your choice. You can customize how much information about the ticket is shared, so your team can stay on top of tickets as they come in. Keep notifications out of your inbox, never miss another ticket, and now, you won't have to keep an extra tab open for Freshdesk!

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    SamepageSamepage
    [Old Samepage] Post Team Chat Message

    Posts a new chat message to a specific team.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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samepage logo
samepage logo

About Samepage

Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.

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