When this happens...
FreshdeskNew Ticket
Then do this...
SamepagePost Team Chat Message

Automatically notify your team whenever a new ticket is issued in Freshdesk. This Zapier integration will post a message to a Samepage team chat of your choice. You can customize how much information about the ticket is shared, so your team can stay on top of tickets as they come in. Keep notifications out of your inbox, never miss another ticket, and now, you won't have to keep an extra tab open for Freshdesk!

How this Freshdesk-Samepage integration works

  1. A new ticket is added to your Freshdesk queue
  2. Zapier posts a custom message to a Samepage team chat

Apps involved

  • Freshdesk
  • Samepage

Why Zapier?


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It's easy to connect Freshdesk + Samepage and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Update Ticket

Triggers when a Ticket is updated.

Create Team Page

Creates a new page in a specific team.

Update Contact

Triggers when a user is updated.

Create Team

Creates a new team in your organization.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.

See Samepage Integrations