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Freshdesk + Metatask

Create tickets in Freshdesk when new tasks are completed in Metatask

Ensure your team responds instantly to completed tasks by creating a streamlined process between Metatask and Freshdesk. With this workflow, every time a task is completed in Metatask, a corresponding ticket is created in Freshdesk. This efficient process allows for immediate action on completed tasks, enhancing productivity, and customer service.

Ensure your team responds instantly to completed tasks by creating a streamlined process between Metatask and Freshdesk. With this workflow, every time a task is completed in Metatask, a corresponding ticket is created in Freshdesk. This efficient process allows for immediate action on completed tasks, enhancing productivity, and customer service.

  1. When this happens...
    MetataskMetatask
    New Task Completed

    Triggers when a task is marked as completed (with line item support).

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • TemplateRequired

    Trigger
    Instant
    Try It
    • TemplateRequired

    • Task

    Trigger
    Instant
    Try It
    • Template to UseRequired

    • TaskRequired

    • ProcessRequired

    Action
    Write
    • TemplateRequired

    • Form FieldRequired

    Action
    Search
    • TemplateRequired

    • Task

    Trigger
    Instant
    Try It
    • Template to UseRequired

    • TaskRequired

    • ProcessRequired

    • Comment TextRequired

    • Comment File

    Action
    Write
    • Template to UseRequired

    • Process TitleRequired

    • Process Deadline

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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metatask logo
metatask logo

About Metatask

Metatask is a simple tool to organize and control internal processes that lets normal users quickly build and execute business workflows.

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