Add Freshdesk ticket notes to Lighthouse as new tickets

Keeping your customers happy is the most important time investment you can make, although staying on top of support requests requires good organization. Freshdesk is great for managing incoming tickets, but if you would like to keep track of the answers on each ticket, this automation will bring them into your Lighthouse workflow.

How It Works

  1. A new note is added to a ticket in Freshdesk
  2. The note is added as a new ticket in Lighthouse

What You Need

  • Freshdesk account
  • Lighthouse account
Add Freshdesk ticket notes to Lighthouse as new tickets
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Lighthouse integration logo

Lighthouse is a beautifully simple issue tracker changing the way thousands manage their issues.

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