Add Freshdesk ticket notes to Lighthouse as new tickets
Keeping your customers happy is the most important time investment you can make, although staying on top of support requests requires good organization. Freshdesk is great for managing incoming tickets, but if you would like to keep track of the answers on each ticket, this automation will bring them into your Lighthouse workflow.
Keeping your customers happy is the most important time investment you can make, although staying on top of support requests requires good organization. Freshdesk is great for managing incoming tickets, but if you would like to keep track of the answers on each ticket, this automation will bring them into your Lighthouse workflow.
- When this happens...New Ticket Note
Triggers when a Note is added to a Ticket.
- automatically do this!Create Ticket
Triggered when you add a new ticket.
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