Lighthouse Integrations
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Create messages in Slack for new Lighthouse tickets
Keeping up with your team’s to-do list is made a lot easier by a service such as Lighthouse. But to get things done, you need to know about queuing tasks as soon as they come in. If you use Slack, this automation will ping you with a message every time a new ticket is created.
How It Works
- Someone creates a new ticket in Lighthouse
- A new message is posted in Slack
What You Need
- Lighthouse account
- Slack chat
Log Lighthouse tickets to a Google Sheets spreadsheet
Sometimes, only the raw data of a spreadsheet will give you a true feel for progress made. That said, a platform such as Lighthouse makes it a lot easier to keep track of tasks and assign them to other team members. To combine the best of both worlds, this Zapier integration will add a new row in Google Sheets for every ticket that is created.
How It Works
- You add a new ticket in Lighthouse
- Zapier adds a row in Google Sheets
What You Need
- Lighthouse account
- Google Sheets document
Add stories on Mavenlink for new tickets on Lighthouse
All those Lighthouse issues starting to pop up? Make sure they get streamed into your project management as soon as they're detected by setting up this Lighthouse Mavenlink integration. From then on, every new ticket on Lighthouse will automatically be sent to Mavenlink as a new story, making sure your environments are always updated, no matter how busy you are.
How It Works
- A ticket is created on Lighthouse
- Zapier automatically adds a Mavenlink story
What You Need
- Lighthouse account
- Mavenlink account
Add new Lighthouse tickets to Harvest as tasks
Staying up to date with your team is made much easier with a dedicated project management platform. But it is also worth keeping an eye on your own productivity — even if it is only as motivation. Harvest is one of the best time-tracking tools around, and with this integration, you can measure exactly how long you work on every Lighthouse ticket.
How It Works
- You create a new ticket in Lighthouse
- That task is added to Harvest, ready to be tracked
What You Need
- Lighthouse account
- Harvest account
Add new Lighthouse tickets as tasks in Teamwork
Different project management platforms suit different teams, so you may find yourself working with more than one. If Lighthouse and Teamwork feature in your workflow, this integration should save you a lot of time. Every time you create a ticket, a task is also created.
How It Works
- You create a ticket in Lighthouse
- An identical task is added in Teamwork
What You Need
- Lighthouse account
- Teamwork account
Create Lighthouse ticket for new rows in Smartsheet
It makes sense to use a dedicated platform to keep your team organized. But to optimize productivity, you also need to keep track of the raw data, and make it available to those who need it. To make things easy, this integration will add new rows in Smartsheet (e.g. orders, leads, etc.) to your Lighthouse workflow.
How It Works
- You add a new row to a Smartsheet document
- That data is added to a new ticket in Lighthouse
What You Need
- Smartsheet account
- Lighthouse account
Add Freshdesk ticket notes to Lighthouse as new tickets
Keeping your customers happy is the most important time investment you can make, although staying on top of support requests requires good organization. Freshdesk is great for managing incoming tickets, but if you would like to keep track of the answers on each ticket, this automation will bring them into your Lighthouse workflow.
How It Works
- A new note is added to a ticket in Freshdesk
- The note is added as a new ticket in Lighthouse
What You Need
- Freshdesk account
- Lighthouse account
Add Trello cards as new tickets in Lighthouse
We all have different preferred methods of managing our personal daily tasks. But sometimes, they don’t fit with the team workflow. If you use Trello, but also need to use Lighthouse, this automation will link the two, saving a ton of admin time.
How It Works
- You (or someone in your team) creates a card in Trello
- The same content is added to a new ticket in Lighthouse
What You Need
- Trello account
- Lighthouse account
Add new Zendesk tickets to Lighthouse
Providing great support is about responding to every inquiry, and providing help in a timely manner. But these tasks need to be assigned to someone, so you may want to keep track of them in your main workflow. This automation adds a new ticket to Lighthouse every time someone asks for assistance in Zendesk.
How It Works
- Someone raises a support ticket in Zendesk
- The ticket is added to your Lighthouse workflow
What You Need
- Zendesk account
- Lighthouse account
Get notified of new Lighthouse tickets in HipChat
Most connected teams now use chat to stay in constant contact. But for project management, a system like Lighthouse is vital for staying on top of everything. It only makes sense to get the two platforms talking to one another. If you use HipChat, this automation will post a message every time a new ticket is created in Lighthouse.
How It Works
- Someone creates a new ticket in Lighthouse
- Zapier will message you in HipChat
What You Need
- Lighthouse account
- HipChat account
Add new Lighthouse tickets to Basecamp 2 as todos
It is often necessary to work across platforms when working on multiple projects. But if you need your online workspaces to stay in sync, it is a chore to keep transferring items across. This integration cuts out the time-wasting by bringing across tickets from Lighthouse to Basecamp 2 — also ensuring vital tasks do not get lost in transit.
How It Works
- A new ticket is added to Lighthouse
- The same content is replicated as a todo in Basecamp 2
What You Need
- Lighthouse account
- Basecamp 2 account
Add Basecamp 2 todos as new Lighthouse tickets
There is a lot to like about Basecamp 2: it lets you keep track of todos, assign tasks to your team, and all within a clean interface. But if you work with multiple teams or projects, you might need to work across multiple platforms. If so, this integration should save you some time by adding new todos as tickets in Lighthouse.
How It Works
- You create a new todo in Basecamp 2
- Zapier adds an identical ticket to Lighthouse
What You Need
- Basecamp 2 account
- Lighthouse account
Create ideas in ProdPad from Lighthouse
Be on the lookout for great ideas are everywhere! Send them directly from your help desk into ProdPad using one easy automation.
How It Works
- A new ticket is created in Lighthouse
- Zapier creates new idea in ProdPad
What You Need
- Lighthouse account
- ProdPad account
Create new tickets in Lighthouse from Slack messages
Slack is a whole lot more than just another chat room. If you have this live collaboration platform open all day, it makes sense to run automations straight from your chat window. With this integration, you can add tickets in Lighthouse with a message in Slack. It should be a major time saver.
How It Works
- You send a message in Slack
- Zapier turns the content into a ticket in Lighthouse
What You Need
- Slack account
- Lighthouse account
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Lighthouse Integration Details
Launched on Zapier November 19, 2011
Zapier combines Triggers (like "New Project") and Actions (like "Create Project") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Lighthouse Triggers, Searches, and Actions are supported by Zapier:
Triggered when you add a new project.
Triggered when you add a new ticket.
Triggered when you add a new message.
Triggered when you add a new milestone.
Adds a new project.
Adds a new ticket.
Adds a new milestone.
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