How to connect Freshdesk + ClickSend SMS
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- New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger
- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.Action
- Create CompanyAllows you to create a Company entry in Freshdesk.Action
- Create ForumCreates a Forum under a Category.Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
- ClickSend SMS
Triggers when a new incoming sms is received.
Instant
Trigger
- ClickSend SMS
Creates a new contact in a list.
Scheduled
Action
- ClickSend SMS
Creates a new contact list.
Scheduled
Action
- ClickSend SMS
Delete specific contact from list based on the contact ID.
Scheduled
Action
- ClickSend SMS
Delete a specific contact list.
Scheduled
Action
- ClickSend SMS
Sends a new fax.
Scheduled
Action
- ClickSend SMS
Send a new MMS.
Scheduled
Action
- ClickSend SMS
Sends a postcard via the post. The PDF is printed and delivered to any address globally.
Scheduled
Action
- ClickSend SMS
Sends an A4 PDF document via the post. The PDF is printed, folded, inserted into an envelope and posted to any address globally.
Scheduled
Action
- ClickSend SMS
Sends a new SMS.
Scheduled
Action
- ClickSend SMS
Sends a new SMS to a list of contacts.
Scheduled
Action
- ClickSend SMS
Send a Voice Text-to-speech message to a mobile phone or landline.
Scheduled
Action
- ClickSend SMS
Search for a contact list based on name.
Scheduled
Action
- ClickSend SMS
Find a contact in a contact list based on email address.
Scheduled
Action
- ClickSend SMS
Find a contact in a contact list based on phone number.
Scheduled
Action
How Freshdesk + ClickSend SMS Integrations Work
- Step 1: Authenticate Freshdesk and ClickSend SMS.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Freshdesk Tutorials
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