Freshdesk + ClickSend SMS Integrations

How to connect Freshdesk + ClickSend SMS

Zapier lets you send info between Freshdesk and ClickSend SMS automatically—no code required.

When this happens...

New Contact

Triggers when a new customer is created.

automatically do this!

Create Contact

Creates a new contact in a list.

Supported triggers and actions

What does this mean?

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
New Contact
Triggers when a new customer is created.
Trigger
Instant
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Update Contact
Triggers when a user is updated.
Trigger
Instant

Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
Action
Write
Create Company
Allows you to create a Company entry in Freshdesk.
Action
Write

Create Forum
Creates a Forum under a Category.
Action
Write

Freshdesk
Creates a Forum Category.
Scheduled
Action
Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
Freshdesk
Find a ticket by ID.
Scheduled
Action
ClickSend SMS
Triggers when a new incoming sms is received.
Instant
Trigger
ClickSend SMS
Creates a new contact in a list.
Scheduled
Action
ClickSend SMS
Creates a new contact list.
Scheduled
Action
ClickSend SMS
Delete specific contact from list based on the contact ID.
Scheduled
Action
ClickSend SMS
Delete a specific contact list.
Scheduled
Action
ClickSend SMS
Sends a new fax.
Scheduled
Action
ClickSend SMS
Send a new MMS.
Scheduled
Action
ClickSend SMS
Sends a postcard via the post. The PDF is printed and delivered to any address globally.
Scheduled
Action
ClickSend SMS
Sends an A4 PDF document via the post. The PDF is printed, folded, inserted into an envelope and posted to any address globally.
Scheduled
Action
ClickSend SMS
Sends a new SMS.
Scheduled
Action
ClickSend SMS
Sends a new SMS to a list of contacts.
Scheduled
Action
ClickSend SMS
Send a Voice Text-to-speech message to a mobile phone or landline.
Scheduled
Action
ClickSend SMS
Search for a contact list based on name.
Scheduled
Action
ClickSend SMS
Find a contact in a contact list based on email address.
Scheduled
Action
ClickSend SMS
Find a contact in a contact list based on phone number.
Scheduled
Action

How Freshdesk + ClickSend SMS Integrations Work

Step 1: Authenticate Freshdesk + ClickSend SMS.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Freshdesk + ClickSend SMS

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.