Digimind Social + Zendesk
Create Zendesk tickets from new Digimind Social mentions effortlessly
Stay on top of your brand's online presence with this effective workflow between Digimind Social and Zendesk. With every new mention your brand receives on Digimind Social, this automation instantly creates a Zendesk ticket, ensuring no interaction goes unnoticed and all issues are immediately attended to. It enhances customer engagement and helps streamline your customer service process.
Stay on top of your brand's online presence with this effective workflow between Digimind Social and Zendesk. With every new mention your brand receives on Digimind Social, this automation instantly creates a Zendesk ticket, ensuring no interaction goes unnoticed and all issues are immediately attended to. It enhances customer engagement and helps streamline your customer service process.
- When this happens...Latest Mentions Trigger
Triggers when there are new mentions in the last 7 days.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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TopicRequired
Entities
Tags
Saved
Sentiments
Languages
Countries
Cities
Media Types
Ranking
Sources
Try ItTopicRequired
DetailsRequired
Title
Publication Date
Mention's URL
Media Type
Sentiment
Country
City
Language
Mention's Image Link
Geo Coordinates
Message ID
Message Parent ID
Comments Count
Dislikes Count
Likes Count
Shares Count
Clicks Count
Audience
Impressions Count
Replies Count
Repins Count
Views Count
Favorited Count
Backlinks Count
Retweets Count
ViewRequired
Try ItTags
Try It
