Crisp + Firebase / Firestore

Crisp + Firebase / Firestore integrations

Create conversations in Crisp for new documents within a firestore collection in Firebase / Firestore

Start a new conversation in Crisp each time there's a fresh document in your Firebase / Firestore Collection with this automation. It sets up a seamless communication channel, ensuring you never miss out on any new data entry. This helps streamline your operations and fosters instant engagement, enhancing your productivity and communication efficiency.

When this happens...
New Document Within a Firestore CollectionTriggers when a Structured Query returns new documents within a Cloud Firestore collection.
TriggerPolling
automatically do this!
Create ConversationCreates a conversation
ActionWrite

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More things you can do with Firebase / Firestore and Crisp

Discover other triggers and actions you can use with Firebase / Firestore and Crisp

- Path
  Required
- Order
- Location of newest objects
Trigger
Polling
Try It
- Path
  Required
- Convert Numerics
- NewId
- Data
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Collection
  Required
- Query
  Required
Action
Search
Message Sent
Triggers when an operator sends a message
Trigger
Instant
Try It

New Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
Try It
- Email
  Required
- Name
  Required
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- Email
  Required
- Event name
  Required
Action
Write
- Conversation ID (session_id)
  Required
- Message content
  Required
- Nickname
Action
Write
- Conversation ID (session_id)
  Required
- State
  Required
Action
Write
- Email
  Required
Action
Search

- Collection
  Required
Trigger
Polling
Try It
- Collection
  Required
- Convert Numerics
- Document ID
- Data
Action
Write
- Path
  Required
- Child key
  Required
- Search value
  Required
- Wrap search value in quotes
- Location of best match
Action
Search
Edited Contact
Triggers when a contact is edited.
Trigger
Instant
Try It
Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
Try It
New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
Try It
- Conversation ID (session_id)
  Required
- Segments
  Required
Action
Write
- User Email
  Required
- User Name
  Required
- Message From
  Required
- Message
  Required
Action
Write
- Conversation ID (session_id)
  Required
- Note message content
  Required
Action
Write
- Conversation ID (session_id)
  Required
- Message content
  Required
Action
Write
- Query
  Required
Action
Search

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Related categories

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About Firebase / Firestore

Firebase Realtime Database and Google Cloud Firestore are flexible databases that give you the ability to easily store and sync app data at global scale.

Learn moreLearn moreHelpHelp

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