When this happens...
SurveyMonkeyNew Response Notification With Answers
Then do this...
ConnectWise ManageCreate Ticket

Influence how customers talk about their experiences with your services, before they start talking about it. After you setup this Zap all new survey responses that meet your criteria will be created as ConnectWise Manage tickets so you can respond quickly to any issues that may have occurred. That's an easy way to put your survey data to work for your business.

Note: This Zapier integration doesn't import already registered survey responses from SurveyMonkey, only new responses after you've set it up.

How this SurveyMonkey-ConnectWise Manage integration works

  1. A new survey response is added in SurveyMonkey
  2. Zapier creates a ticket in ConnectWise Manage

Apps involved

  • SurveyMonkey
  • ConnectWise Manage

Why Zapier?


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No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect ConnectWise Manage + SurveyMonkey and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New/Updated Ticket

Triggers when a ticket is created or updated.

Create Contact

Create a new contact.

New/Updated Contact

Triggers when a contact is created or updated.

Create Company

Create a new company.

New/Updated Project

Triggers when a project is created or updated.

Create Ticket

Create a new service desk ticket.

New Response Notification

Triggers a notification when your survey is completed.

Send Survey

Send a survey invitation to one or more contacts and/or emails.

New Response Notification With Answers

Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.

Create Contact

Creates a new contact in your address book.

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Become a Zapier Integration Partner

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

See SurveyMonkey Integrations