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Add PagerDuty trigger notification for new ContactWise Manage tickets

  1. When this happensStep 1: New/Updated Ticket

  2. Then do thisStep 2: Add Trigger Event

Get alerted anywhere and never miss an important issue again. By using PagerDuty with ConnectWise Manage, your customers may assume that you never sleep based on how fast you respond. Your team will instantly know about new tickets, so they can fix the issue and ensure your customers have the least downtime possible.

Note: This Zapier integration doesn't send messages for already registered Manage tickets, only new tickets after you've set it up.

How this ConnectWise Manage-PagerDuty integration works

  1. A ticket is added or updated to Connectwise Manage
  2. Zapier adds a trigger event in PagerDuty

Apps involved

  • ConnectWise Manage
  • PagerDuty
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Connect ConnectWise Manage + PagerDuty in Minutes

It's easy to connect ConnectWise Manage + PagerDuty and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew/Updated Contact

Triggers when a contact is created or updated.

InstantNew/Updated Ticket

Triggers when a service ticket is created and/or updated.

InstantNew/Updated Project

Triggers when a project is created or updated.

InstantNew or Updated Incident

Triggers when new incidents are created, or when existing incidents change state.