When this happens...
JiraCreate Issue

Zapier makes it easy to send issues to your development team. Let your developers work from JIRA, but still assign them work from ConnectWise Manage with this Zapier integration. It'll watch ConnectWise Manage for new tickets, and automatically assign them to your team in JIRA so you don't have to switch apps or create tickets in both at the same time.

Note: This Zapier integration doesn't import existing ConnectWise Manage tickets into JIRA, only new Manage tickets after you've set it up.

How this ConnectWise Manage-JIRA integration works

  1. A new ticket is added to ConnectWise Manage
  2. Zapier creates a new ticket in JIRA

Apps involved

  • ConnectWise Manage
  • JIRA

Why Zapier?


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It's easy to connect ConnectWise Manage + Jira and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New/Updated Contact

Triggers when a contact is created or updated.

Create Contact

Creates a new contact.

New/Updated Project

Triggers when a project is created or updated.

Create Company

Creates a new company.

New/Updated Ticket

Triggers when a ticket is created or updated.

Create Ticket

Creates a new service desk ticket.

New Issue

Triggers when you add an issue to a project of your selection.

Add Watcher to Issue

Adds a user to the issue's watcher list.

New Priority

Triggers when you add a new priority.

Update Issue

Updates an existing issue.

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Become a Zapier Integration Partner

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Jira is a bug and issue tracking software tool that allows software developers to manage product development and build better software.

See Jira Integrations